Terms and Conditions

Terms & Conditions

Please read our terms and conditions carefully before using our website. By using our site, this indicates that you accept our terms and conditions. Our Returns Policy also makes up part of our terms and conditions, please also read this document which can be found at the bottom of our website.

Use of our website:

You must only use our website for lawful reasons.

We own all rights to our website, including copyright.

We do not accept any responsibility for any loss which may arise from use of our website.

You may only use or download information from our site for personal use and should not copy or reproduce any of our website.

Products:

We cannot be held responsible for any mis-spelling of words for bespoke items or for any wrong items ordered. All orders should be checked by the customer before processing to checkout.

Images on our website should be used for guidance purposes only. Colours may differ slightly to those seen on screen.

Unless stated otherwise, all products come with a standard 12 month guarantee.

Pricing

All prices may be subject to change without notice and are set at the time of placing the order.

Delivery

We will take all reasonable steps to deliver the goods within the agreed period but shall not incur any liability whatsoever due to any consequences of delayed delivery or carrier damage. Unless notified within 48 hours of delivery of the damage by the carrier.

Goods Returned

Standard stock items may be returned subject to the following conditions:

  • Goods are unused
  • Re-packed securely in original packaging as best as possible
  • Returned within 14 days of delivery

 

Cancellation of Order

Standard stock items may be cancelled prior to despatch at no extra charge if confirmed in writing. Bespoke/personalised/made to order items may only be cancelled by arrangement and any cost incurred will be levied.

Product Specification

We have a policy of continuous product development, the right is reserved to change product specifications without prior notice and will not accept subsequent liability as a result.

Product Images

With all bespoke/made to order products we take detailed images for our records and for future advertisements. We only use these images on websites/adverts we have direct control over. Unless specified otherwise by the purchaser we will use such media as the business requires.

Law and Jurisdiction

The laws of England shall govern the validity, construction and performance of the Contract and these Conditions and each of the parties hereby agree to submit to the jurisdiction of the English Courts.

Sale of Goods Act

We operate according to the Sale of Goods Act.

All orders are accepted subject to the above conditions.